Refund policy

At Knight Coffee Company, we understand that sometimes returns and exchanges are necessary. Our goal is to make the process as smooth as possible while ensuring the highest quality for our customers.

Coffee: We do not offer returns or exchanges on our coffee, as it is a perishable product and roasted for each order, ensuring maximum freshness and safety.

Gear: Apparel and unopened gear may be returned for a full refund to the original form of payment or exchanged within 30 days of purchase, provided they remain in their sealed, original packaging.

Issues with Your Order: If you experience any issues with your order or the quality of your coffee, please contact us immediately at info@knightcoffeecompany.com. We are here to help and will work to resolve any concerns promptly.

Disclaimers:

• All quality concerns must be reported within 30 days of delivery.

• Changes to shipping addresses or orders can only be made in response to the order confirmation email.

• Customers are responsible for all return and exchange shipping costs, which are non-refundable.

For any additional questions, reach out to us at info@knightcoffeecompany.com.